Careers

Digital Agency Services Manager / Integrator (Remote)

The Services Manager is responsible for making sure things get done in a business that is hungry for efficiency and growth, in this order.

At Motionlab, we’re in the process of implementing EOS – Entrepreneurial Operating System – a framework which will enable us to run the company smoothly and allow it to grow in a sustainable manner. This person will be an important contributor to the top-level decisions of Motionlab.

The Services Manager will have many opportunities to bring about higher standards and efficiency to every department of the business. As the Services Manager, you must be able to show great leadership skills and execute in an objective and timely manner. You will agree to working towards the company’s goals which will be clearly set and communicated. An open door to the shareholders will always be kept for any matters large or small.

As a partner, you will be accountable and rewarded for company-wide results, not solely on the basis of performance as an individual.

Base Pay Range

£40,000/yr – £55,000/yr

KPIs

  • 80% Rock Completion
  • 80% + Scorecard “Green” weekly
  • Team hours utilization to 75%
  • Company profitability = 20%+

Roles & Responsibilities

  • Co-creating Business Plan (along with shareholders)
  • Executing the Business Plan (V/TO) with the help of the owner of the business
  • End to end structure of the whole business – processes & procedures
  • Quarterly Reviews with Leadership Team
  • Communicating with shareholders and team members
  • Client Contracts
  • Use / Implementation of Project Management Tools
  • Creation of Agency Playbook – Best Processes & Procedures
  • Making sure utilization and efficiency of resources are up to industry standards
  • Making sure team members are communicated with clearly and are engaged
  • Help with hiring and firing when necessary
  • Management of Compliance Policies (GDPR & others)
  • Analysis and management of Remote Work Policies
  • Resolving Cross Functional Issues (Team/Client Issues)

Required Skills

  • Relevant work experience of 5+ years
  • Successful Experience in leadership position
  • Marketing / Digital agency experience
  • Passion for delivering business results
  • Self driven and willingness to learn
  • Great organisation skills

Benefits
- Work from home
- Partnership status in business
- Bonus for reaching profitability goal
- Equity Earn-in
- Mental Health Support
- Business Coaching

Nice to Haves
- Experience/Knowledge of EOS (Entrepreneurial Operating System)

About Motionlab
At Motionlab, we have the privilege of undergoing a re-design of our offering as we transform into an agency that truly delivers a positive ROI for clients as well as for ourselves - not just shareholders but also the team at large. With these exciting changes, comes the need to have a Services Manager to help us put some structure in place within a predefined framework that’s proven to work. Our core values for this new stage of the company are: 1- Efficient work 2- Commitment and dedication 3- Client-first 4- Team work 5- There’s no such thing as “it’s not my job”. At Motionlab, we deliver exceptional solutions & lead generation for growth driven clients through our team of experts because we believe in providing a clear return on investment. We do this through great design, web development and CRM services.

Industry
Marketing & Advertising

Employment Type
Full-time

Apply online

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