Universal Arches, the UK’s leading provider of specialist shaped window frames, have unveiled their latest website which will take quality customer service to a whole new level.

Produced in conjunction with Motionlab Marketing, the new website, which includes the innovative VEE24 system, will help increase brand awareness, sales and enable them to form better relationships with their customers online. The St Helens-based company have invested in the new site as it will help them take more advantage of the increasing online window shopping market.

The VEE24 (Video Engaging Enterprise) system allows Universal Arches to interact with visitors to the site via video. This enables them to discuss any requirements, answer any questions and assist customers with all online forms efficiently, quickly and accurately. The ‘Live Help’ function will also help establish loyalty and trust in their customers.

Universal Arches have won numerous plaudits over the years within the glazing industry due to the superiority of their products. With this in mind the product gallery on the site has been enhanced, with visitors now able to view their full product range in greater detail than ever before. The ordering process has also been speeded up so that customers can order their chosen frame within minutes.

The company prides itself on being a trailblazer within the glazing industry. The ‘Latest News’ function on the site has significantly improved to allow them to keep customers up to date on all new advances within the industry.

To view the new site, please visit www.universalarches.com

Tags: Universal Arch, Universal Arches, Vee 24, VEE24

This entry was posted on Thursday, February 10th, 2011 at 6:25 pm and is filed under Client Stories, Web Design. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.