Knowing which home improvement company to trust, and which one to go with can be a difficult decision, often leading to a number of questions being raised. Conservatory Outlet are aware of this and understand the buying process that a customer must go through prior to making a purchase decision. That is why they asked Motionlab to develop a Frequently Asked Questions tool for their website.

The FAQ section allows you to ask the questions that normally you would only be able to ask their specialist design consultants when they visit your home or when you pop into one of their showroom. The website features answers to a whole host of questions about buying conservatories, orangeries, replacement windows and replacement doors!

And if you can’t find the answer your looking for you can submit your own question online and an expert from the Conservatory will email back the answer.

Matthew Glover from the Conservatory Outlet says of the new FAQ website…
“This function has allowed us to reach out to customers in a new way and improve our communication and service levels to an all time high. The use of Frequently Asked Questions has also allowed us to address key questions that crop up again and again. Our customers seem to love it and we can see it going from strength to strength”

Conservatory Outlet specialise in the manufacture and installation of the latest energy saving Conservatories, Orangeries, Double Glazing Replacement Windows and Doors – supplying a network of home improvement companies throughout Cheshire, Cumbria, Lancashire, Shropshire, West Yorkshire, North Yorkshire, Northern Ireland and throughout Wales.

To see Conservatory Outlet’s new FAQ website in action visit:  www.conservatoryoutlet.co.uk

This entry was posted on Monday, September 14th, 2009 at 1:12 pm and is filed under Client Stories, Web Design. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.